Pengde Machinery — Trusted Partner in Advanced Construction Machinery.

Road Roller

Home > Products > Rollers

Products

Road Roller

Pengde® Road Roller is an advanced compaction machine, engineered for superior performance in road construction, landscaping, and infrastructure projects. Known for its high compaction efficiency, Pengde® Road Roller features robust steel drums, state-of-the-art vibration systems, and ergonomic controls for smooth operation. The design ensures reduced maintenance costs and maximum uptime, making it ideal for both small-scale and large-scale projects.

Key advantages include:

  • Optimized Compaction Force: Delivers uniform results across various soil and asphalt types.
  • Durability and Longevity: Built with premium-grade steel and weather-resistant components.
  • Fuel Efficiency: Designed with eco-friendly engines to minimize operational costs.
  • Operator Comfort: Features an ergonomic cabin, intuitive controls, and vibration-dampening mechanisms.
  • Versatility: Available in various sizes, suitable for narrow paths to expansive highways.

Pengde® Road Rollers comply with international safety and emission standards, offering unmatched reliability for demanding environments. Whether you need a single-drum or double-drum roller, we provide tailored solutions for your specific project requirements.

Inquire now for competitive pricing!

Road Roller

The road roller is an essential piece of equipment in construction and road paving projects, offering unmatched compaction performance for soil, gravel, asphalt, and other materials. Engineered for precision and durability, our road rollers are available in single-drum and double-drum configurations to suit diverse project needs.

Rollers — 3T — dual steel wheels

Rollers — 3T — rear rubber wheel

Key features include a powerful vibration system for maximum compaction depth, advanced hydraulic control for smooth operation, and fuel-efficient engines that reduce operational costs. Designed for operator comfort, the ergonomic controls and safety features ensure productivity in all environments.

These rollers are ideal for road construction, airport runways, parking lots, and landscaping projects, ensuring uniform surface quality and long-lasting results. With options for custom configurations and extended warranty support, we provide the perfect solution for your heavy-duty compaction requirements.

Applications: Road paving, subgrade preparation, landscaping, airport construction.
Advantages: High compaction force, durable design, fuel efficiency, easy maintenance.

Contact us today to find the ideal road roller for your next project.

Pengde® High-Performance Road Rollers: Built for Precision and Durability.

road roller
why choose us

Discover the Pengde Machinery Difference

At Pengde Machinery, we are committed to delivering excellence across a diverse range of heavy equipment. Whether you need powerful excavators, versatile loaders, reliable road rollers, or efficient forklifts and dump trucks, Pengde offers a comprehensive lineup designed to meet the toughest industry demands. By combining cutting-edge technology with a customer-first approach, we provide high-performance solutions that maximize efficiency, reduce costs, and drive your success forward. Here’s why Pengde Machinery is the right choice for your business.

180,000+

㎡ factory area

500+

acre site

We offer a wide range of heavy machinery, including excavators, loaders, tractors, road rollers, forklifts, and dump trucks. With over 100 innovative models and customizable attachments, Pengde provides solutions for diverse industries and job requirements.

Our state-of-the-art manufacturing facilities feature advanced smart production lines, multifunctional laser cutting equipment, and intelligent welding robots. This ensures the highest level of precision, quality, and reliability in every machine we produce.
Pengde Machinery delivers a seamless, one-stop selection process. Our versatile equipment is designed for quick attachment changes, enabling multiple functions with a single machine. This flexibility helps you save time and reduce costs across projects.
At Pengde, we prioritize innovation to develop products that meet the latest market demands. Our machines are fuel-efficient, easy to operate, and built to enhance productivity, making them ideal for all work environments.

We listen to our clients’ needs and provide tailored solutions with dedicated after-sales support. Pengde’s commitment to customer satisfaction ensures you receive reliable, high-performance equipment and unmatched service every time.

With years of expertise and a strong reputation in the heavy machinery sector, Pengde Machinery is a trusted partner for businesses across construction, logistics, agriculture, and beyond. Our proven track record speaks for itself.
Pengde’s durable and multifunctional machines are built to last, offering exceptional value and a strong return on investment. Lower maintenance costs, efficient operation, and high productivity help our customers maximize their profits.

Pengde Machinery serves clients worldwide while providing localized support to ensure seamless communication, faster service, and customized solutions. Our global network of partners and distributors guarantees that no matter where you are, Pengde is there to back your business.

By choosing Pengde Machinery, you invest in a partner dedicated to delivering powerful, reliable, and efficient solutions for all your heavy equipment needs.
FAQs

Frequently Asked Questions About Road Rollers

When purchasing Road Rollers, you might be interested in the following questions.

We offer a comprehensive range of road rollers to meet various compaction needs across construction, road-building, and infrastructure projects. Our portfolio includes the following types:

1. Single Drum Rollers

  • Description: Designed for heavy-duty soil compaction.
  • Applications: Road foundations, earthworks, large-scale infrastructure.
  • Features:
    • Smooth or padfoot drum options.
    • High amplitude and frequency for deep compaction.
    • Advanced traction systems for uneven terrain.

2. Double Drum Rollers (Tandem Rollers)

  • Description: Equipped with two drums for asphalt and surface compaction.
  • Applications: Paving, asphalt finishing, and smoothing road surfaces.
  • Features:
    • Split or oscillatory drums for even asphalt distribution.
    • Compact design for maneuverability in urban areas.
    • Vibration systems for efficient compaction.

3. Pneumatic-Tired Rollers

  • Description: Use rubber tires to achieve a kneading action for compaction.
  • Applications: Asphalt and sub-base compaction, particularly for flexible surfaces.
  • Features:
    • Adjustable tire pressure for optimized compaction.
    • Even load distribution for smooth surfaces.
    • Versatility in handling granular and cohesive materials.

4. Combination Rollers

  • Description: Combines a single drum roller (front) with pneumatic tires (rear).
  • Applications: Ideal for compacting asphalt and granular materials in tight deadlines.
  • Features:
    • Enhanced surface sealing with pneumatic tires.
    • Cost-effective multi-purpose use.
    • Compact design for smaller projects.

5. Mini Rollers/Walk-Behind Rollers

  • Description: Lightweight and compact, suited for tight spaces.
  • Applications: Sidewalks, driveways, small road repairs.
  • Features:
    • High maneuverability.
    • Easy to transport and operate.
    • Ideal for confined areas.

6. Static Rollers

  • Description: Non-vibratory rollers relying on the weight for compaction.
  • Applications: Compacting fine or sensitive materials like sand, gravel, and asphalt layers.
  • Features:
    • Low impact for delicate layers.
    • Cost-effective for specific tasks.
    • Wide drum options for large coverage.

Our rollers come with customizable options such as engine types, operating weights, vibration settings, and auxiliary features like GPS integration and advanced operator controls. Let us know your project specifications, and we can recommend the most suitable model!

The key technical specifications for road rollers vary by type and model to suit different applications. Below, we provide typical ranges for the essential parameters of our road rollers across the major categories:


1. Single Drum Rollers

  • Operating Weight: 6,000 – 20,000 kg (6 – 20 tons)
  • Drum Width: 1.5 – 2.2 meters (59 – 87 inches)
  • Vibration Frequency: 30 – 50 Hz (1,800 – 3,000 vpm)
  • Compaction Force: 120 – 400 kN (27,000 – 90,000 lbs)
  • Applications: Deep soil compaction for infrastructure and large-scale earthworks.

2. Double Drum Rollers (Tandem Rollers)

  • Operating Weight: 3,000 – 15,000 kg (3 – 15 tons)
  • Drum Width: 1.0 – 2.1 meters (39 – 83 inches)
  • Vibration Frequency: 50 – 70 Hz (3,000 – 4,200 vpm)
  • Compaction Force: 60 – 150 kN (13,000 – 33,700 lbs)
  • Applications: Asphalt compaction and finishing, urban road projects.

3. Pneumatic-Tired Rollers

  • Operating Weight: 10,000 – 30,000 kg (10 – 30 tons)
  • Drum/Tire Width: Varies by tire configuration, typically 2.0 – 3.5 meters (79 – 138 inches)
  • Vibration Frequency: Non-vibratory; compaction achieved by kneading action.
  • Compaction Force: Dependent on tire pressure, adjustable from 50 – 150 kN.
  • Applications: Asphalt compaction, sub-base and base course finishing.

4. Combination Rollers

  • Operating Weight: 4,000 – 14,000 kg (4 – 14 tons)
  • Drum Width: 1.2 – 2.0 meters (47 – 79 inches)
  • Vibration Frequency: 45 – 65 Hz (2,700 – 3,900 vpm)
  • Compaction Force: 60 – 150 kN (13,000 – 33,700 lbs)
  • Applications: Versatile asphalt and sub-grade compaction.

5. Mini Rollers/Walk-Behind Rollers

  • Operating Weight: 500 – 1,200 kg (1,100 – 2,650 lbs)
  • Drum Width: 0.6 – 1.0 meter (24 – 40 inches)
  • Vibration Frequency: 50 – 60 Hz (3,000 – 3,600 vpm)
  • Compaction Force: 10 – 30 kN (2,200 – 6,700 lbs)
  • Applications: Small-scale compaction, sidewalks, and confined areas.

6. Static Rollers

  • Operating Weight: 8,000 – 18,000 kg (8 – 18 tons)
  • Drum Width: 2.0 – 3.0 meters (79 – 118 inches)
  • Vibration Frequency: Non-vibratory.
  • Compaction Force: Dependent on static load, typically 150 – 400 N/cm.
  • Applications: Finishing compaction for fine materials like sand or asphalt.

Our road rollers can be tailored to meet specific project requirements. For example:

  • Custom Drum Configurations: Smooth, padfoot, or segmented.
  • Engine Power: Diesel engines with Tier 3/4 compliance options.
  • Intelligent Systems: GPS tracking, automatic compaction measurement.

If you have specific parameters or a project in mind, we can provide detailed recommendations and data sheets for matching models!

We offer a range of engines from leading manufacturers to ensure reliability, fuel efficiency, and compliance with emissions standards. Engine choices depend on the model and type of road roller. Below are the details of the engine brands, models, and their typical power outputs:


1. Engine Brands We Use

  1. Cummins
    • Known for durability and high performance in heavy machinery.
  2. Deutz
    • Renowned for compact, fuel-efficient engines with low emissions.
  3. Perkins
    • Offers a balance of power, reliability, and cost-effectiveness.
  4. Kubota
    • Preferred for smaller rollers due to their compact and efficient engines.
  5. Caterpillar (CAT)
    • High-powered and robust engines for large, heavy-duty rollers.
  6. Yanmar
    • Common in mini rollers for low noise and excellent fuel efficiency.
  7. Weichai or Chinese Tier 3/Tier 4 Engines (regional models)
    • Cost-effective options for specific markets, meeting local standards.

2. Power Outputs by Roller Type

Single Drum Rollers

  • Engine Power: 80 – 250 HP (60 – 185 kW)
  • Examples:
    • Cummins QSB 4.5: 110 HP (82 kW).
    • Deutz TCD 4.1: 136 HP (101 kW).
    • Weichai WP6G175E301: 175 HP (130 kW).

Double Drum Rollers

  • Engine Power: 60 – 150 HP (45 – 110 kW)
  • Examples:
    • Perkins 854E-E34TA: 120 HP (90 kW).
    • Kubota V3307-CR-T: 74 HP (55 kW).
    • Cummins B3.9: 125 HP (93 kW).

Pneumatic-Tired Rollers

  • Engine Power: 100 – 250 HP (75 – 185 kW)
  • Examples:
    • Cummins QSF 3.8: 130 HP (97 kW).
    • Deutz BF4M 2012: 155 HP (116 kW).

Combination Rollers

  • Engine Power: 60 – 150 HP (45 – 110 kW)
  • Examples:
    • Kubota V2607: 65 HP (48 kW).
    • Deutz D 2.9 L4: 75 HP (55 kW).

Mini Rollers/Walk-Behind Rollers

  • Engine Power: 10 – 30 HP (7.5 – 22 kW)
  • Examples:
    • Yanmar 3TNV88: 25 HP (19 kW).
    • Kubota D902: 21 HP (15.5 kW).

3. Features of the Engines

  • Emissions Compliance:
    • Tier 3, Tier 4 Final, or Stage V engines for global compliance.
  • Fuel Efficiency:
    • Advanced fuel injection systems to reduce consumption.
  • Durability:
    • Engines are designed for long operating hours in demanding environments.
  • Serviceability:
    • Easy access for maintenance and repair.

If you have specific requirements for power, fuel type, or emission standards, we can customize our recommendations to match your needs. Detailed engine specifications and performance data are available for each model!

Yes, our road rollers are designed to be application-specific, ensuring optimal performance for tasks such as asphalt paving or soil compaction. Here’s a breakdown of the suitability of various road roller types for specific applications:


1. Asphalt Paving

For asphalt paving, compaction focuses on creating a smooth, uniform surface while avoiding material displacement or over-compaction. The following rollers are ideal:

Double Drum Rollers (Tandem Rollers)

  • Features:
    • Dual vibrating drums ensure even compaction of asphalt.
    • High-frequency, low-amplitude vibration suitable for surface layers.
    • Split drum or oscillatory options prevent cracking during tight turns.
  • Applications:
    • Road resurfacing, highway construction, parking lots, urban streets.

Combination Rollers

  • Features:
    • Front vibrating drum for initial compaction and pneumatic tires at the rear for sealing and smoothing.
    • Ideal for achieving a finished asphalt surface.
  • Applications:
    • Final compaction of asphalt layers and seamless smoothing.

Pneumatic-Tired Rollers

  • Features:
    • Rubber tires provide a kneading action for even asphalt distribution.
    • Adjustable tire pressure to achieve desired compaction without damaging the asphalt.
  • Applications:
    • Large asphalt paving projects, highways, and airstrips.

2. Soil Compaction

For soil compaction, the focus is on achieving density and stability for the foundation layers. The following rollers are ideal:

Single Drum Rollers

  • Features:
    • High-amplitude, low-frequency vibrations for deep soil compaction.
    • Smooth drums for granular soils or padfoot drums for cohesive materials like clay.
    • Advanced traction control for uneven or steep terrain.
  • Applications:
    • Earthworks, road foundations, dam construction, railways.

Pneumatic-Tired Rollers

  • Features:
    • Flexible pressure control for consistent compaction across cohesive and granular soils.
  • Applications:
    • Soil stabilization, sub-base preparation, and road shoulders.

Static Rollers

  • Features:
    • Heavyweight machines relying on static load for compaction.
    • Non-vibratory, ideal for fine soil layers.
  • Applications:
    • Leveling sandy or gravelly soils in sensitive environments.

3. Small-Scale and Specialized Applications

For compact spaces or smaller projects, lightweight and maneuverable rollers are best:

Mini Rollers/Walk-Behind Rollers

  • Features:
    • Small size and easy handling for confined spaces.
    • Suitable for light compaction needs with high precision.
  • Applications:
    • Sidewalks, landscaping, driveways, and utility trenching.

4. Versatile Applications

Some rollers can handle both asphalt and soil compaction:

Combination Rollers

  • Features:
    • Versatility in compacting asphalt layers and stabilizing granular sub-bases.
  • Applications:
    • Mixed-surface projects requiring multi-functional compaction.

Our road rollers can be equipped with application-specific features, including:

  • Drum Options: Smooth, padfoot, or segmented.
  • Vibration Control: Adjustable amplitude and frequency for precision.
  • Smart Compaction Systems: GPS and real-time monitoring to ensure optimal density.

Let us know your project requirements, and we can recommend the most suitable roller model!

Our road rollers are designed with advanced safety features to protect operators, bystanders, and equipment during operation. These features comply with international safety standards (e.g., ISO, OSHA) and ensure safe, efficient performance on-site. Below are the key safety features included in our designs:


1. Operator Safety

ROPS/FOPS Cabins

  • Description: Roll-Over Protective Structures (ROPS) and Falling Object Protective Structures (FOPS) safeguard the operator in the event of rollovers or falling debris.
  • Benefit: Prevents injury in hazardous environments.

Ergonomic Controls

  • Description: Intuitive and conveniently placed controls reduce operator fatigue and the risk of error.
  • Benefit: Enhances focus and minimizes accidents due to strain or confusion.

Anti-Vibration Seats

  • Description: Suspension seats with vibration-dampening technology protect the operator from prolonged exposure to vibrations.
  • Benefit: Improves comfort and reduces the risk of musculoskeletal disorders.

Seat Belts and Restraints

  • Description: Secure seat belts in all operator cabins.
  • Benefit: Ensures the operator remains safe during unexpected movements.

360-Degree Visibility

  • Description: Large, panoramic cabins with wide-angle mirrors and optional camera systems.
  • Benefit: Provides full visibility of the surroundings to prevent collisions.

2. Machine Control Safety

Emergency Stop System

  • Description: Clearly marked emergency stop buttons are accessible from the operator seat or ground.
  • Benefit: Allows the operator or ground crew to immediately halt operations in dangerous situations.

Speed and Stability Controls

  • Description: Automated systems limit speed on steep gradients and enhance machine stability during operation.
  • Benefit: Prevents accidents due to loss of control on slopes.

Automatic Parking Brake

  • Description: Engages automatically when the machine is idle to prevent unintended movement.
  • Benefit: Enhances safety during maintenance or when stationary on slopes.

Vibration Isolation

  • Description: Mechanisms that disable vibration when the roller is stationary.
  • Benefit: Prevents damage to the surface and protects nearby workers.

3. Environmental and Surrounding Area Safety

Noise Reduction

  • Description: Engines and hydraulic systems are designed to minimize noise emissions.
  • Benefit: Reduces auditory strain on operators and bystanders, ensuring compliance with noise regulations.

Low Emissions Compliance

  • Description: Engines comply with Tier 3, Tier 4, or Stage V standards to reduce harmful emissions.
  • Benefit: Safer for operators and the environment.

Warning Systems

  • Description: Integrated alarms, including backup alarms and flashing lights, alert nearby workers during operation or reversing.
  • Benefit: Improves awareness of the machine’s movement.

4. Advanced Safety Technology

Intelligent Compaction Systems

  • Description: Systems monitor compaction parameters and provide real-time feedback to the operator.
  • Benefit: Prevents over-compaction and reduces risks from uneven terrain.

Remote Monitoring and Control

  • Description: Some models offer telematics systems for remote monitoring of safety alerts and machine health.
  • Benefit: Enables supervisors to identify and address safety issues immediately.

Collision Avoidance Systems

  • Description: Proximity sensors or cameras alert operators when objects or people are too close.
  • Benefit: Prevents accidents in congested work zones.

5. Maintenance and Access Safety

Anti-Slip Surfaces

  • Description: Steps and platforms are designed with anti-slip materials.
  • Benefit: Reduces the risk of falls when entering or exiting the machine.

Lockable Service Access Panels

  • Description: Secures moving parts and prevents unauthorized access.
  • Benefit: Enhances safety during maintenance.

Engine Shutdown Features

  • Description: Machines can be shut down automatically if critical failures are detected.
  • Benefit: Prevents accidents due to engine or hydraulic failures.

Optional Safety Enhancements

  • Operator Breathalyzer Systems: Prevents machine startup if alcohol is detected.
  • GPS Geofencing: Limits machine operation to designated safe zones.
  • Fire Suppression Systems: Automatically extinguishes fires in the engine or hydraulic areas.

These safety features are customizable based on the roller type and project requirements. We prioritize safety without compromising performance. Let us know your specific needs to configure a road roller with the best safety package for your operations!

Certainly! Fuel efficiency and noise levels are crucial parameters for selecting the right road roller, as they affect operational costs, environmental impact, and compliance with workplace regulations. Below is an overview of typical fuel efficiency and noise level data for our road rollers:


1. Fuel Efficiency

Fuel consumption varies based on roller type, engine size, operating conditions, and vibration usage. Below are typical ranges for fuel consumption:

Single Drum Rollers

  • Fuel Consumption: 6 – 12 liters per hour (1.6 – 3.2 gallons/hour).
  • Factors:
    • Higher consumption for high-amplitude vibration during soil compaction.
    • Advanced engines with Tier 4 or Stage V compliance reduce fuel usage by up to 20%.

Double Drum Rollers (Tandem Rollers)

  • Fuel Consumption: 4 – 8 liters per hour (1.1 – 2.1 gallons/hour).
  • Factors:
    • Lower fuel consumption due to smaller engines optimized for asphalt compaction.
    • Eco-modes in newer models automatically adjust engine power to the workload.

Pneumatic-Tired Rollers

  • Fuel Consumption: 8 – 15 liters per hour (2.1 – 4 gallons/hour).
  • Factors:
    • Fuel use depends on weight adjustment and tire pressure settings.

Combination Rollers

  • Fuel Consumption: 5 – 9 liters per hour (1.3 – 2.4 gallons/hour).
  • Factors:
    • Efficiency improved by hybrid systems or automatic idle modes.

Mini Rollers/Walk-Behind Rollers

  • Fuel Consumption: 1.5 – 3 liters per hour (0.4 – 0.8 gallons/hour).
  • Factors:
    • Smaller engines result in excellent fuel efficiency for smaller-scale tasks.

Static Rollers

  • Fuel Consumption: 7 – 10 liters per hour (1.8 – 2.6 gallons/hour).
  • Factors:
    • Non-vibratory operation results in slightly lower fuel usage than single drum rollers.

2. Noise Levels

Noise levels are measured in decibels (dB) and are critical for operator comfort and regulatory compliance, especially in urban or residential areas. Here are typical ranges:

Single Drum Rollers

  • Noise Level: 105 – 110 dB (at full operation).
  • Mitigation Features:
    • Engine soundproofing and vibration dampening reduce noise at the source.
    • Noise-canceling operator cabins lower interior noise to ~75 – 85 dB.

Double Drum Rollers (Tandem Rollers)

  • Noise Level: 100 – 108 dB (at full operation).
  • Mitigation Features:
    • Smaller engines and optimized hydraulic systems result in quieter operation.

Pneumatic-Tired Rollers

  • Noise Level: 100 – 107 dB.
  • Mitigation Features:
    • Tire-based compaction generates less vibration and noise compared to steel drums.

Combination Rollers

  • Noise Level: 102 – 110 dB.
  • Mitigation Features:
    • Advanced exhaust mufflers and vibration isolation.

Mini Rollers/Walk-Behind Rollers

  • Noise Level: 95 – 105 dB.
  • Mitigation Features:
    • Compact engines with noise-reducing designs make them ideal for urban use.

Fuel Efficiency and Noise Optimization Technologies

  • Eco Modes: Automatically reduce engine RPM when idle or under light loads, saving fuel and reducing noise.
  • AdBlue Systems: For Tier 4/Stage V engines, reduce NOx emissions while improving fuel efficiency.
  • Soundproof Operator Cabins: Insulated cabins and noise-canceling interiors enhance operator comfort.
  • Hybrid and Electric Options: Select models include hybrid-electric systems for ultra-low fuel consumption and minimal noise (~85 – 95 dB).

Example Specifications for Popular Models:

Roller TypeFuel EfficiencyNoise Level (dB)
Single Drum Roller8–10 L/hr (2.1–2.6 gal)105–110
Double Drum Roller5–7 L/hr (1.3–1.8 gal)100–108
Pneumatic-Tired Roller10–12 L/hr (2.6–3.2 gal)100–107
Mini Roller2–3 L/hr (0.5–0.8 gal)95–105

We can provide specific data for a particular model or customize features like hybrid engines or additional soundproofing to meet your project requirements. Let us know your priorities for fuel efficiency or noise control, and we’ll tailor our recommendations!

Yes, we offer a range of optional attachments and features to customize our road rollers for specific applications and enhance their versatility, efficiency, and ease of use. Below are the optional attachments and features available:


1. Drum-Specific Attachments

Smooth Drum Covers

  • Purpose: Converts a padfoot drum to a smooth drum for asphalt or fine material compaction.
  • Benefit: Adds versatility, allowing one machine to handle both cohesive soil and asphalt.

Padfoot Shell Kit

  • Purpose: Converts a smooth drum to a padfoot drum for compacting cohesive soils like clay.
  • Benefit: Ideal for projects that require deeper soil penetration and higher compaction force.

Drum Scrapers

  • Purpose: Keeps drums clean from sticky materials during compaction.
  • Benefit: Reduces downtime and ensures uniform compaction.

Edge Cutter/Trimmer

  • Purpose: Cuts or trims edges of asphalt or soil during compaction.
  • Benefit: Provides precise edges for a clean and professional finish.

2. Vibration and Compaction Enhancements

Dual Amplitude/Variable Frequency Control

  • Purpose: Allows switching between high and low amplitude or adjusting vibration frequency.
  • Benefit: Optimizes compaction for different materials and layers.

Oscillatory Vibration System

  • Purpose: Replaces traditional vertical vibration with oscillatory motion for sensitive areas.
  • Benefit: Prevents damage to underlying layers, especially near buildings or bridges.

Intelligent Compaction (IC) System

  • Purpose: Real-time monitoring and feedback on compaction progress.
  • Benefit: Ensures uniform density and prevents over/under-compaction.

3. Pneumatic Roller Attachments

Ballast Kits

  • Purpose: Adds weight to increase ground pressure.
  • Benefit: Enhances compaction for tougher materials or thicker layers.

Tire Inflation Systems

  • Purpose: Automatically adjusts tire pressure based on the material being compacted.
  • Benefit: Ensures consistent compaction across various materials.

4. Operator Comfort and Safety Features

Climate-Controlled Cabins

  • Purpose: Air-conditioning and heating systems for extreme weather conditions.
  • Benefit: Improves operator comfort and productivity.

Suspension Seats

  • Purpose: Reduces vibrations and shocks experienced by the operator.
  • Benefit: Minimizes fatigue and ensures safety.

Rear-View Camera System

  • Purpose: Provides a clear view of the rear area during operation.
  • Benefit: Reduces blind spots and prevents accidents.

Proximity Sensors

  • Purpose: Alerts the operator to nearby objects or people.
  • Benefit: Enhances safety in congested areas.

5. Maintenance and Fuel Efficiency Features

Centralized Greasing System

  • Purpose: Simplifies lubrication of critical components.
  • Benefit: Reduces downtime and ensures smooth operation.

Fuel-Saving Eco Mode

  • Purpose: Automatically adjusts engine RPM during light workloads or idle periods.
  • Benefit: Saves fuel and lowers operating costs.

Hydraulic Oil Cooling System

  • Purpose: Keeps hydraulic oil at optimal temperature during extended operations.
  • Benefit: Increases the lifespan of hydraulic components.

6. Technology Add-Ons

GPS Integration

  • Purpose: Tracks machine location and compaction progress in real-time.
  • Benefit: Enhances productivity and project planning.

Telematics System

  • Purpose: Monitors machine health, fuel usage, and operating hours remotely.
  • Benefit: Enables preventive maintenance and fleet management.

Remote Control Operation

  • Purpose: Allows operators to control the roller remotely for hazardous areas.
  • Benefit: Ensures safety in risky conditions.

7. Attachments for Specific Conditions

Water Sprinkler Systems

  • Purpose: Prevents asphalt or materials from sticking to the drum during hot weather.
  • Benefit: Improves compaction quality and reduces downtime.

Sand/Snow Kit

  • Purpose: Adds traction and adaptability for sandy or icy conditions.
  • Benefit: Extends usability in challenging environments.

Lights and Beacons

  • Purpose: High-visibility LED work lights and rotating beacons for night operations.
  • Benefit: Improves safety and efficiency in low-light conditions.

8. Customizable Options for Specialized Applications

Offset Drum Capability

  • Purpose: Allows the drum to offset laterally for compaction near walls or curbs.
  • Benefit: Enhances flexibility in tight spaces.

Vibrating Rear Axle

  • Purpose: Adds vibration capability to the rear axle on pneumatic rollers.
  • Benefit: Increases compaction force without additional equipment.

Noise Reduction Kits

  • Purpose: Reduces engine and vibration noise for urban projects.
  • Benefit: Ensures compliance with local noise regulations.

These optional features and attachments can be configured based on your project needs. Let us know your specific application or challenge, and we’ll provide recommendations and customization options tailored to your requirements!

The transportation dimensions and weight of a road roller depend on its type, model, and configuration. Below is a general guide to the typical dimensions and weights for different types of road rollers:


1. Single Drum Rollers

  • Operating Weight: 6,000 – 20,000 kg (6 – 20 tons).
  • Transportation Weight: Slightly lower than operating weight due to empty ballast tanks, if applicable.
  • Transportation Dimensions:
    • Length: 5.0 – 6.5 meters (16 – 21 feet).
    • Width: 2.0 – 2.4 meters (6.5 – 8 feet).
    • Height: 3.0 – 3.5 meters (10 – 11.5 feet).

2. Double Drum Rollers (Tandem Rollers)

  • Operating Weight: 3,000 – 15,000 kg (3 – 15 tons).
  • Transportation Weight: Close to operating weight.
  • Transportation Dimensions:
    • Length: 3.5 – 5.5 meters (11.5 – 18 feet).
    • Width: 1.2 – 2.1 meters (4 – 7 feet).
    • Height: 2.5 – 3.0 meters (8 – 10 feet).

3. Pneumatic-Tired Rollers

  • Operating Weight: 10,000 – 30,000 kg (10 – 30 tons).
  • Transportation Weight: Ballast can be removed to reduce weight for transport.
  • Transportation Dimensions:
    • Length: 4.5 – 6.0 meters (15 – 20 feet).
    • Width: 2.1 – 2.5 meters (7 – 8 feet).
    • Height: 3.0 – 3.5 meters (10 – 11.5 feet).

4. Combination Rollers

  • Operating Weight: 4,000 – 14,000 kg (4 – 14 tons).
  • Transportation Weight: Close to operating weight.
  • Transportation Dimensions:
    • Length: 3.8 – 5.5 meters (12.5 – 18 feet).
    • Width: 1.5 – 2.0 meters (5 – 6.5 feet).
    • Height: 2.5 – 3.2 meters (8 – 10.5 feet).

5. Mini Rollers/Walk-Behind Rollers

  • Operating Weight: 500 – 1,200 kg (1,100 – 2,650 lbs).
  • Transportation Weight: Equal to operating weight.
  • Transportation Dimensions:
    • Length: 1.2 – 2.0 meters (4 – 6.5 feet).
    • Width: 0.6 – 1.0 meters (2 – 3.5 feet).
    • Height: 1.0 – 1.5 meters (3.5 – 5 feet).

6. Static Rollers

  • Operating Weight: 8,000 – 18,000 kg (8 – 18 tons).
  • Transportation Weight: Same as operating weight.
  • Transportation Dimensions:
    • Length: 4.0 – 6.0 meters (13 – 20 feet).
    • Width: 2.0 – 2.5 meters (6.5 – 8 feet).
    • Height: 2.8 – 3.5 meters (9 – 11.5 feet).

7. Additional Considerations

Weight Reduction for Transport

Some rollers, especially pneumatic-tired models, allow removal of ballast (e.g., water, sand, or steel weights) to reduce transport weight.

Transport Platform Requirements

  • Ensure a flatbed trailer can accommodate the roller’s dimensions and axle weight.
  • Ramps or loading docks may be required for loading/unloading.

Low Clearance Needs

For low-clearance transport, the ROPS (Roll-Over Protective Structure) can often be folded or removed.


If you have a specific model in mind, let us know, and we can provide precise transportation dimensions and weights tailored to that machine!

Excavators typically come with a manufacturer’s warranty that provides coverage for specific components and systems over a defined period or operating hours. Additionally, many manufacturers offer extended warranty plans to enhance coverage. Here’s a breakdown of the typical warranty options and their coverage:


Standard Manufacturer Warranty

  1. Duration:

    • Coverage usually ranges from 1 to 3 years or 2,000 to 3,000 operating hours, whichever comes first.
    • Some manufacturers provide a basic warranty with limited coverage and an extended powertrain warranty for longer periods.
  2. Coverage:

    • Powertrain: Includes engine, transmission, and drive components.
    • Hydraulics: Coverage for the hydraulic pump, cylinders, and related components.
    • Electrical System: Includes alternators, starters, and wiring.
    • Structural Components: Covers the boom, arm, and main frame against defects in materials or workmanship.
  3. Exclusions:

    • Normal wear-and-tear items like tires, tracks, filters, and hoses.
    • Damage caused by misuse, overloading, or poor maintenance.
    • Consumables such as lubricants, fluids, and seals.

Extended Warranty Options

  1. Duration:

    • Can extend coverage up to 5–7 years or 10,000 operating hours.
    • Offered as part of a comprehensive service package or as an add-on at purchase.
  2. Coverage:

    • Similar to the standard warranty but may offer additional options, such as:
      • Full Machine Coverage: Includes all major systems.
      • Customizable Plans: Tailored to cover specific components (e.g., hydraulics, electrical).
    • Some plans may include travel time and labor costs for repairs.
  3. Transferability:

    • Many extended warranties are transferable if the machine is sold, increasing its resale value.

Additional Warranty Features

  1. Parts Warranty:

    • Replacement parts are often covered for 6 months to 1 year against defects.
    • OEM parts may come with longer warranties compared to aftermarket parts.
  2. Service Agreements:

    • Combine extended warranty with preventive maintenance plans to ensure regular servicing by certified technicians.
    • May include priority service or discounts on labor and parts.
  3. Warranty on Attachments:

    • Attachments (e.g., buckets, hammers, augers) may have separate warranties, typically 1 year.

Conditions for Warranty Validity

  1. Maintenance Requirements:

    • Regular servicing as per the manufacturer’s schedule is mandatory.
    • Use of OEM parts and certified technicians is often required.
  2. Proper Use:

    • Warranty may be void if the machine is used outside its intended scope (e.g., overloading, improper attachments).
  3. Documentation:

    • Keep records of maintenance and inspections to support warranty claims.

Claim Process

  1. Report the Issue:
    • Notify the dealer or manufacturer immediately when a defect or failure occurs.
  2. Inspection:
    • A technician may inspect the machine to confirm the issue and its eligibility under warranty.
  3. Repair or Replacement:
    • Covered components will be repaired or replaced at no cost during the warranty period.

Let me know your specific brand or model, and I can provide details about the warranty options they offer!

The total price of road rollers, including taxes, shipping, and additional fees, depends on several factors such as the model, configuration, destination, and any optional features. Here’s how the total cost is typically broken down and calculated:


1. Base Price of the Machine

The base price depends on the type and specifications of the road roller:

  • Single Drum Rollers: $30,000 – $150,000 (depending on operating weight and features).
  • Double Drum Rollers (Tandem Rollers): $25,000 – $120,000.
  • Pneumatic-Tired Rollers: $50,000 – $200,000.
  • Combination Rollers: $35,000 – $140,000.
  • Mini Rollers/Walk-Behind Rollers: $5,000 – $20,000.
  • Static Rollers: $40,000 – $160,000.

2. Taxes

Value-Added Tax (VAT) or Sales Tax

  • Percentage: Typically 5% – 20%, depending on the destination country.
  • Example Calculation:
    • For a $100,000 roller in a country with 10% VAT, the tax would be $10,000.
    • Some businesses may qualify for tax exemptions or deductions.

Import Duties

  • Percentage: Varies based on the country, typically 5% – 15%.
  • Example Calculation:
    • For a $100,000 roller with a 10% import duty, the duty would be $10,000.

3. Shipping and Logistics Costs

Shipping Method

  • Land Transport: $2,000 – $5,000 (regional).
  • Sea Freight: $3,000 – $10,000 (international, depending on distance and port fees).
  • Air Freight: Rarely used for road rollers due to high costs, typically $15,000 or more.

Packaging and Handling Fees

  • Cost: $500 – $2,000 (for secure packaging and loading).

Destination Port or Terminal Fees

  • Cost: $1,000 – $3,000 (depends on port regulations and handling charges).

4. Optional Features and Attachments

If optional features are selected, they will add to the base price:

  • Padfoot Shell Kit: $2,000 – $5,000.
  • GPS Telematics System: $3,000 – $7,000.
  • Intelligent Compaction System: $5,000 – $15,000.
  • Climate-Controlled Cabins: $3,000 – $10,000.

5. Total Cost Estimation

Here’s a typical breakdown for a Single Drum Roller shipped internationally:

  • Base Price: $100,000.
  • Taxes (e.g., 15% VAT + 10% import duty): $25,000.
  • Shipping Costs (sea freight, packaging, and terminal fees): $7,000.
  • Optional Features (e.g., GPS, cab upgrades): $10,000.
  • Total Estimated Price: $142,000.

6. Payment Terms

We offer flexible payment options:

  • Upfront Payment Discounts: Up to 5% off.
  • Installments or Leasing Options: Based on creditworthiness and region.

How to Get an Accurate Quote

To provide a precise total cost, we need the following details:

  1. Model and Specifications: Type of road roller and optional features required.
  2. Destination Country and Port: Determines taxes, shipping fees, and import duties.
  3. Order Quantity: Bulk orders may qualify for discounts.
  4. Delivery Timeline: Express shipments cost more than standard delivery.

Let us know your specific requirements, and we’ll provide a detailed, itemized quote!

The lead time for delivery of road rollers depends on several factors, including the model, optional features, production schedule, and shipping destination. Below is a general outline of the lead times you can expect:


1. Standard Lead Times

In-Stock Models

  • Lead Time: 1 – 3 weeks.
  • Details:
    • For commonly ordered models and standard configurations that are ready in inventory.
    • Time includes preparation, quality checks, and dispatch.

Custom or Special Order Models

  • Lead Time: 6 – 12 weeks.
  • Details:
    • For models with optional features, attachments, or configurations.
    • Includes production time and quality assurance.

2. Shipping Time

Domestic Delivery (Within the Same Country or Region)

  • Land Transport: 3 – 7 days.
  • Details:
    • Depends on the distance between the manufacturing location and delivery site.
    • Road transportation is typically used for shorter distances.

International Delivery

  • Sea Freight: 4 – 8 weeks.
    • Details: Best option for heavy machinery; depends on shipping lanes and port efficiency.
  • Air Freight: 1 – 2 weeks.
    • Details: Faster but costly; used for urgent deliveries or small road rollers.

Additional Delays:

  • Customs clearance, local handling, and delivery to the final destination can add 1 – 2 weeks to the timeline.

3. Bulk Orders

  • Lead Time: 8 – 16 weeks.
  • Details:
    • Larger orders may require additional production capacity and coordination.
    • Delivery may be staged if all units cannot be shipped simultaneously.

4. Urgent Orders

  • Expedited Production and Delivery
    • Timeframe: Reduced by 20–30% with a surcharge.
    • Details: Rush production slots and air freight can significantly reduce lead time.

5. Factors Influencing Lead Time

  1. Customization Requirements: Adding optional features like GPS systems, intelligent compaction, or specific drum configurations increases production time.
  2. Destination and Logistics: Remote or high-restriction areas may require additional time for planning and transport.
  3. Seasonal Demand: Lead times may extend during peak construction seasons (e.g., spring/summer).
  4. Regulatory Compliance: Some regions require pre-approval for emissions standards or certifications, which can add 1 – 2 weeks.

Estimated Lead Time by Region (Including Production and Shipping)

RegionIn-Stock ModelsCustom Models
North America3 – 6 weeks8 – 14 weeks
Europe3 – 6 weeks8 – 12 weeks
Asia-Pacific4 – 8 weeks10 – 16 weeks
Middle East & Africa4 – 8 weeks10 – 16 weeks
South America6 – 10 weeks12 – 18 weeks

How to Optimize Delivery Time

  • Choose In-Stock Models: Select from our readily available inventory to minimize wait times.
  • Confirm Specifications Early: Lock in optional features and configurations at the time of order to avoid delays.
  • Request Shipping Coordination: Work with our logistics team to streamline customs and delivery.

Let us know your model, configuration, and destination, and we can provide a more precise delivery timeline tailored to your needs!

Yes, we offer volume discounts for bulk purchases of road rollers. The discount rates depend on the quantity ordered, model type, and the total value of the purchase. Below is an outline of how our volume discount structure typically works:


1. Discount Tiers

Quantity OrderedTypical Discount Range
2 – 4 units2% – 5%
5 – 9 units6% – 10%
10 – 19 units11% – 15%
20+ units16% – 20% or more

Key Factors Affecting Discounts

  1. Model and Configuration:
    • High-demand or custom models may have lower discount margins.
    • Standard models in stock are eligible for higher discounts.
  2. Order Value:
    • Larger orders with a high total value may qualify for additional discounts.
  3. Geographic Region:
    • Discounts may vary depending on shipping logistics and local market conditions.
  4. Contract Terms:
    • Long-term supply agreements or repeat orders may secure additional savings.

2. Additional Benefits for Bulk Purchases

Bundled Shipping Discounts

  • Combining multiple units in one shipment can reduce per-unit transportation costs.
  • Sea freight is the most cost-effective option for bulk orders.

Extended Warranty and Service Packages

  • Special terms for servicing and extended warranties may be included for large orders.

Customization Discounts

  • For bulk orders, customization costs (e.g., adding GPS or Intelligent Compaction) may be reduced.

3. Example Discount Calculation

For a standard single drum roller priced at $100,000:

  • 5 units (6% discount):
    • Unit Price: $94,000
    • Total: $470,000 (savings of $30,000).
  • 10 units (12% discount):
    • Unit Price: $88,000
    • Total: $880,000 (savings of $120,000).
  • 20 units (18% discount):
    • Unit Price: $82,000
    • Total: $1,640,000 (savings of $360,000).

4. Additional Negotiation Opportunities

We can offer tailored pricing or extended discounts for:

  1. Government or Large-Scale Projects: Special rates for infrastructure projects.
  2. Early Payment or Upfront Payment: Discounts for upfront payment agreements.
  3. Repeat Business: Cumulative discounts for multiple orders over time.

Next Steps

To provide an exact quote and discount for your bulk purchase, please share:

  1. Quantity Needed.
  2. Model and Features Required.
  3. Shipping Destination and Timeline.

We’re happy to work with you to create a cost-effective proposal tailored to your needs!

We offer flexible payment methods and terms to accommodate various buyer preferences and streamline the purchasing process. Below is a detailed overview of the payment options and terms we accept:


1. Payment Methods

Bank Transfer (Wire Transfer)

  • Description: The most common payment method for large transactions.
  • Details:
    • Direct transfer to our business account.
    • SWIFT/IBAN details provided for international payments.
  • Advantages: Secure, traceable, and widely accepted globally.

Letter of Credit (L/C)

  • Description: A bank-issued guarantee ensuring payment upon delivery or fulfillment of terms.
  • Details:
    • Usable for large, international orders.
    • Sight L/C or Time L/C options based on buyer needs.
  • Advantages: Protects both buyer and seller, especially for first-time transactions.

Credit Card Payment

  • Description: Accepted for smaller orders or down payments.
  • Details:
    • Major cards (e.g., Visa, MasterCard) are supported.
  • Advantages: Convenient for fast transactions.
  • Limitations: May incur processing fees and not ideal for bulk orders.

Digital Payment Platforms

  • Description: Available for certain markets.
  • Details:
    • Platforms like PayPal or other local services can be used.
  • Advantages: Quick and easy, but not preferred for large sums.

Escrow Services

  • Description: A trusted third-party holds the payment until the terms of the sale are fulfilled.
  • Advantages: Adds security for new buyers unfamiliar with our services.

Financing/Leasing

  • Description: Available in partnership with financing institutions.
  • Details:
    • Terms and interest rates depend on credit evaluation.
  • Advantages: Spreads the cost over time, suitable for large purchases.

2. Payment Terms

Standard Terms

  • Down Payment: 30% – 50% of the total invoice value to confirm the order.
  • Balance Payment: Due before shipping or upon delivery (depending on the agreement).

Deferred Payment Terms

  • Description: Available for established clients or through credit evaluation.
  • Terms: 30–90 days after delivery, depending on the arrangement.
  • Requirements: Bank guarantee or credit insurance may be required.

Installment Payment Plans

  • Description: Spreads the total cost over agreed intervals.
  • Terms: Typically 3–12 months, with applicable interest rates.

3. Discounts and Incentives

  • Early Payment Discount: Up to 2–5% for paying the full balance before shipping.
  • Bulk Order Discount: Higher flexibility in payment terms for large orders.

4. Currency Options

We accept payments in the following currencies:

  • USD (United States Dollar).
  • EUR (Euro).
  • GBP (British Pound Sterling).
  • CNY (Chinese Yuan).
  • Other currencies upon agreement, subject to exchange rate terms.

5. Refund and Cancellation Policy

  • Refunds: Provided for cancellations before production begins.
  • Non-Refundable Deposits: Down payments may be non-refundable if custom manufacturing has started.
  • Flexibility: Adjustments can be discussed on a case-by-case basis.

Next Steps

To finalize payment arrangements:

  1. Specify your preferred payment method.
  2. Provide your desired payment terms and timeline.
  3. Confirm your order details for an invoice.

We are happy to accommodate your needs and ensure a smooth transaction!

Certainly! Our road rollers come with a comprehensive warranty to ensure reliability and provide peace of mind to our customers. Below are the detailed terms and conditions of the warranty:


1. Warranty Coverage

Standard Warranty Period

  • Duration: 12–24 months or 2,000–3,000 operating hours, whichever comes first.
  • Effective Date: Starts from the date of delivery or commissioning, as specified in the sales agreement.

Coverage Includes:

  • Parts and Labor:
    • Repairs or replacement of defective parts due to manufacturing defects.
    • Labor costs for warranty-covered repairs at authorized service centers.
  • Major Components:
    • Engine, transmission, hydraulic systems, and vibratory mechanisms.
  • Electrical Systems:
    • Sensors, controllers, and wiring related to standard machine operation.

2. Extended Warranty Options

  • Available Upon Request:
    • Extend the warranty by 12–36 months for an additional fee.
    • Coverage for high-wear components like drums, bearings, and hydraulic hoses can be added.
  • Conditions: Must be purchased at the time of sale or before the standard warranty expires.

3. Warranty Exclusions

The warranty does not cover:

  • Wear-and-Tear Components:
    • Tires, drum surfaces, filters, belts, and lubricants.
  • Improper Use or Negligence:
    • Damage caused by operator error, overload, or unauthorized modifications.
  • Routine Maintenance:
    • Oil changes, filter replacements, and other scheduled maintenance tasks.
  • Environmental Factors:
    • Corrosion, rust, or damage caused by natural disasters.
  • Third-Party Repairs:
    • Repairs or modifications performed by non-authorized service providers.

4. Warranty Claim Process

Step 1: Notify Us

  • Contact our customer service or authorized dealer as soon as an issue arises.
  • Provide the following:
    • Machine model and serial number.
    • Date of purchase and delivery.
    • Description of the issue, including photos or videos if possible.

Step 2: Assessment

  • A technician or authorized dealer will assess the problem to determine if it falls under warranty.

Step 3: Resolution

  • Repair or Replacement: Defective parts will be repaired or replaced at no cost.
  • Service Location:
    • Repairs may be conducted on-site, at the nearest service center, or at the manufacturing facility.
  • Response Time:
    • Claims are typically resolved within 7–15 business days, depending on parts availability.

5. Customer Responsibilities

To maintain the warranty, customers must:

  1. Perform Regular Maintenance: Follow the maintenance schedule outlined in the user manual.
  2. Use Genuine Parts and Consumables: Only use manufacturer-approved parts, oils, and consumables.
  3. Operate the Machine Properly: Follow operating guidelines to avoid unnecessary strain or damage.
  4. Keep Records: Maintain a log of maintenance and service performed on the machine.

6. Additional Support During Warranty

  • 24/7 Helpline: Assistance with diagnostics and troubleshooting.
  • Loaner Equipment: Available for critical projects during extended repairs (subject to availability).
  • Training Support: Complimentary operator training to ensure proper use and minimize issues.

7. Disputes and Limitations

  • Dispute Resolution: Issues regarding warranty claims can be escalated to the manufacturer’s warranty team for review.
  • Limitation of Liability: The manufacturer’s liability is limited to the repair or replacement of defective parts. Indirect costs, such as downtime or lost productivity, are not covered.

Customizable Warranty Plans

If you have specific project needs or are purchasing in bulk, we can customize warranty terms to suit your requirements. Extended warranties and additional coverage options can be tailored to high-demand environments.

Let us know if you’d like a copy of the warranty terms in a contract-ready format or have specific questions!

We provide comprehensive training and user manuals with every road roller purchase to ensure operators and maintenance personnel can use and service the equipment effectively and safely. Below are the details of what we include:


1. User Manuals

Operator’s Manual

  • Contents:
    • Overview of the machine’s controls and functions.
    • Step-by-step operating instructions for different applications.
    • Pre-operation safety checks and start-up/shut-down procedures.
    • Tips for maximizing efficiency and compaction quality.
  • Format:
    • Printed copy provided with the machine.
    • Digital version (PDF) available for easy access and sharing.

Maintenance Manual

  • Contents:
    • Routine maintenance schedules (daily, weekly, monthly).
    • Instructions for oil changes, filter replacements, and lubrication.
    • Troubleshooting common issues.
    • Detailed parts diagrams and specifications for easy identification.
  • Format: Same as the operator’s manual.

Parts Catalogue

  • Contents:
    • Complete list of all parts, components, and accessories.
    • Part numbers and compatibility details for ordering replacements.

2. Training Options

On-Site Training

  • Description: A certified trainer visits your location to provide hands-on instruction.
  • Includes:
    • Basic and advanced machine operation techniques.
    • Safety protocols and hazard awareness.
    • Maintenance best practices and troubleshooting.
  • Duration: 1–2 days, depending on the number of participants and machine type.
  • Availability: Offered for bulk purchases or upon request (fees may apply for additional sessions).

Factory Training (Optional)

  • Description: Training conducted at our facility, allowing operators to interact with experts and see the equipment in production.
  • Includes:
    • Comprehensive technical insights.
    • Advanced troubleshooting and diagnostics training for mechanics.

Virtual Training Sessions

  • Description: Online training via video conferencing, ideal for remote locations.
  • Includes:
    • Live demonstrations of operating and maintenance procedures.
    • Q&A with a certified technician.

Training Certificates

  • Participants receive a certificate of completion, useful for compliance with workplace safety standards.

3. Video Tutorials

  • Format: Short, step-by-step video guides.
  • Topics:
    • Basic operations and safety tips.
    • Maintenance routines.
    • Common troubleshooting scenarios.
  • Access: Available via QR codes in the manuals, our website, or as downloadable files.

4. Additional Support

24/7 Customer Support Line

  • Assistance for immediate operational or troubleshooting questions.

Dedicated Technical Support

  • Access to an experienced technician for in-depth queries.

Spare Parts Identification Assistance

  • Remote support for identifying and ordering replacement parts using the provided parts catalogue.

5. Languages and Customization

  • Manuals and training can be provided in multiple languages to suit the operator’s preferences.
  • Custom training programs are available for specialized applications or unique project requirements.

How to Arrange Training or Access Materials

  • Training Schedule: Coordinate training sessions at the time of purchase.
  • Manual Access: Digital versions can be sent ahead of delivery for preparation.
  • Additional Copies: Extra manuals or translated versions can be ordered on request.

Let us know your preferences or specific requirements, and we’ll ensure you have all the resources needed for a smooth and safe operation!

Yes, our road rollers can be extensively customized to meet specific project requirements, environmental conditions, and operational needs. We work closely with clients to tailor the equipment to ensure optimal performance, safety, and efficiency. Below are the customization options available:


1. Drum and Compaction Customizations

Drum Types

  • Smooth Drum: Ideal for asphalt and granular materials.
  • Padfoot Drum: Designed for cohesive soils like clay.
  • Combination Drum: A smooth drum with a padfoot attachment for versatile applications.

Drum Width

  • Options range from 1.0 to 2.5 meters (3.3 to 8.2 feet) to suit narrow or wide compaction paths.

Vibration System

  • Single-Amplitude/Single-Frequency: Standard for general use.
  • Dual-Amplitude/Dual-Frequency: Customizable settings for varying soil types or asphalt layers.
  • Oscillatory Vibration: Reduces impact on sensitive structures and underground utilities.

2. Engine and Emissions Options

Engine Power

  • Custom power ratings to match site conditions and workload requirements.
  • Engine brands (e.g., Cummins, Deutz, Perkins, or regional preferences).

Emission Compliance

  • Tier 2/3: For non-regulated markets.
  • Tier 4 Final/Stage V: For markets with strict emission standards.
  • Optional AdBlue systems for SCR (Selective Catalytic Reduction).

Fuel Type

  • Options for diesel, hybrid, or electric powertrains (select models).

3. Operator Cabin and Control Customizations

Cabin Types

  • Open Canopy: For hot climates or simpler operations.
  • Fully Enclosed Cabin: Climate-controlled with heating and air conditioning.
  • Soundproof Cabins: For urban or noise-sensitive environments.

Ergonomic Enhancements

  • Adjustable suspension seats with vibration isolation.
  • Enhanced control panels with touchscreen interfaces.

Camera and Visibility Systems

  • Rearview cameras for improved safety.
  • 360-degree cameras for complete situational awareness.

Operator Controls

  • Custom joystick or steering wheel configurations.
  • Multi-language display interfaces.

4. Technology Add-Ons

Intelligent Compaction Systems (IC)

  • Real-time compaction data and mapping via GPS integration.
  • Adjustable compaction force for consistent results.

Telematics and Fleet Management

  • Remote monitoring of machine performance, location, and fuel usage.
  • Alerts for maintenance and diagnostics.

Proximity Sensors and Alarms

  • Collision detection systems to prevent accidents on busy sites.

5. Material Handling and Traction Customizations

Tire Options (For Pneumatic-Tired Rollers)

  • Multiple tire configurations and tread patterns for varying terrain.
  • Automatic tire inflation/deflation systems.

Ballast Options

  • Customizable weights (steel, water, or sand) to adjust compaction force.

Traction Systems

  • Enhanced traction control for steep slopes or loose terrain.
  • Four-wheel drive or differential locks for tough environments.

6. Additional Attachments and Accessories

Edge Cutters

  • Attachment for precision trimming of asphalt or soil edges.

Drum Scrapers and Sprinkler Systems

  • Keeps drums clean and prevents material build-up.

Lighting Kits

  • High-visibility LED work lights for night operations.
  • Rotating beacons and safety strobes.

Cold Weather Kits

  • Engine and hydraulic heaters for sub-zero environments.

7. Branding and Aesthetics

Custom Paint and Decals

  • Match corporate colors or project-specific branding.

Safety Markings

  • High-visibility decals and reflective stickers.

8. Specialized Applications

Offset Drums

  • For compacting close to walls or curbs.

Special Width Rollers

  • Narrow-width rollers for trenches or utility lines.

Low-Noise Designs

  • For urban or residential projects with strict noise regulations.

Customization Process

  1. Consultation: Discuss project requirements with our team.
  2. Design Proposal: We provide a tailored solution with specifications and costs.
  3. Approval: Confirm the customization details before production.
  4. Production and Testing: Custom configurations are manufactured and rigorously tested.

Typical Lead Time for Customization

  • Standard Modifications: Add 2–4 weeks to the lead time.
  • Extensive Customization: Add 6–8 weeks, depending on complexity.

Next Steps

Share your specific requirements (e.g., application, environment, project constraints), and we will provide a detailed customization proposal, including costs and timelines. We are committed to delivering solutions tailored precisely to your needs!

Yes, we offer spare parts as part of our road roller packages or as an additional service, ensuring long-term performance and reducing downtime for your operations. Here’s a detailed explanation of how spare parts are included or made available:


1. Spare Parts in the Package

Standard Package

Most road rollers include a starter spare parts kit with the initial purchase. This typically consists of:

  • Filters:
    • Oil filters, air filters, and fuel filters for the first maintenance cycles.
  • Seals and Gaskets:
    • Commonly used hydraulic seals and gaskets.
  • Fasteners:
    • Essential bolts, nuts, and washers for quick repairs.
  • Belts and Hoses:
    • Spare drive belts and hydraulic hoses for emergency replacements.

Extended Spare Parts Package (Optional)

You can opt for a more comprehensive package, which includes:

  • Additional wear parts like drum scraper bars or vibration isolators.
  • Replacement hydraulic pumps or motors (if applicable).
  • Brake components for pneumatic-tired models.

2. Spare Parts Availability

On-Demand Ordering

We maintain a robust inventory of spare parts that can be shipped globally. Commonly available parts include:

  • Engine Components:
    • Filters, injectors, pistons, and cylinder kits.
  • Drum and Vibration Parts:
    • Bearings, isolators, and vibration motors.
  • Hydraulic Systems:
    • Hoses, pumps, and control valves.
  • Electrical Components:
    • Sensors, switches, and wiring harnesses.

Bulk Spare Parts Supply

For fleet owners or bulk buyers, we offer discounted rates on large spare parts orders to support long-term maintenance needs.


3. Custom Spare Parts Programs

Maintenance Kits

We offer pre-packaged maintenance kits tailored to specific models and operating hours, such as:

  • 500-Hour Kit: Includes all parts needed for routine servicing after 500 hours.
  • 1,000-Hour Kit: Comprehensive parts package for major maintenance milestones.

Critical Spare Parts Stocking

For projects in remote locations, we can help you create an on-site inventory of critical parts to avoid delays.


4. Spare Parts Warranty

  • Warranty Period: Spare parts purchased from us are covered by a warranty (typically 6–12 months).
  • Genuine Parts: Only original manufacturer-approved parts are supplied to ensure compatibility and performance.

5. How Spare Parts Are Delivered

  • Fast Shipping: Parts are shipped from our regional warehouses or directly from the factory.
  • Global Logistics Support: Partnerships with courier services ensure quick delivery worldwide.
  • Documentation: Each part comes with detailed installation instructions and diagrams.

6. Benefits of Choosing Our Spare Parts

  • Guaranteed Compatibility: Parts are designed to fit your machine perfectly.
  • Long-Term Availability: Spare parts are available for at least 10 years after the machine’s production date.
  • Discounts for Bulk Orders: Cost-effective options for fleet owners or large-scale projects.
  • Technical Support: Assistance with selecting and installing parts as needed.

7. Spare Parts Support Options

  • Subscription Plans:
    • Pre-scheduled delivery of consumables like filters, belts, and fluids based on your usage patterns.
  • Telematics Integration:
    • Our machines with telematics can notify you when specific parts are due for replacement.

Next Steps

Let us know your machine model and expected operating conditions. We can customize a spare parts package tailored to your needs and include it in your order proposal.

The procedure for claiming warranty support for our road rollers is designed to be straightforward and efficient, ensuring minimal downtime. Below are the detailed steps:


1. Identify the Issue

Inspect the Machine

  • Identify the problem and determine if it is related to a covered component (e.g., engine, hydraulic systems, vibration mechanisms).
  • Refer to the warranty terms in the user manual to confirm eligibility.

Documentation Needed:

  • Machine model and serial number.
  • Purchase date and warranty registration (if required).
  • Operating hours (typically recorded by the machine).

2. Contact Support

Reach Out to Your Point of Contact

  • Authorized Dealer: Contact the dealer where the machine was purchased.
  • Manufacturer’s Support Team: Use our customer service hotline or email for direct assistance.

Information to Provide:

  1. Machine Details:
    • Model and serial number.
    • Purchase date (copy of invoice or warranty card may be requested).
  2. Description of the Problem:
    • Detailed explanation of the issue, including when and how it occurred.
  3. Evidence:
    • Photos or videos of the defective component or issue.
  4. Maintenance Records:
    • Proof of routine maintenance performed as per warranty requirements.

3. Initial Diagnosis

Remote Troubleshooting

  • Our technical team will attempt to diagnose the problem remotely using the provided details.
  • For machines equipped with telematics, remote diagnostics may help pinpoint the issue faster.

On-Site Technician Visit (if applicable)

  • If the issue cannot be resolved remotely, an authorized technician may visit the site to inspect the machine.

4. Claim Approval

Warranty Coverage Verification

  • The issue will be assessed to confirm whether it falls under warranty coverage.
  • Examples of Covered Issues:
    • Manufacturing defects in engines, hydraulics, or vibration systems.
    • Electrical failures due to faulty components.
  • Examples of Non-Covered Issues:
    • Damage caused by improper use, overloading, or negligence.
    • Wear-and-tear components like tires, belts, or filters.

Approval Timeline:

  • Claims are typically reviewed and approved within 3–7 business days, depending on the complexity.

5. Resolution

Repair or Replacement

  • Repair: Covered components will be repaired at no cost to you.
  • Replacement: If a component is beyond repair, it will be replaced with a genuine part.

Service Location:

  1. On-Site Repairs: For minor repairs or machines that cannot be transported.
  2. Service Center: For complex repairs requiring specialized tools.
  3. Factory Repairs: For extensive issues, the machine may need to be shipped back to the manufacturer (transportation costs may be covered if under warranty).

6. Post-Claim Support

Testing and Validation

  • Once repairs are complete, the machine will be tested to ensure full functionality.
  • Documentation of the repair or replacement will be provided for your records.

Extended Support

  • We offer follow-up support to ensure the issue does not recur.

Additional Notes

Warranty Voiding Conditions:

  • Unauthorized modifications or repairs performed by non-certified technicians.
  • Use of non-genuine spare parts or consumables.
  • Failure to perform routine maintenance as outlined in the user manual.

Warranty Assistance Beyond Coverage:

  • If the issue is not covered, we can still provide repair services or discounted parts under a post-warranty support agreement.

Summary of Claim Process

StepActionExpected Timeframe
1. Notify SupportSubmit machine details and issue.1–2 business days.
2. DiagnosisRemote or on-site assessment.2–5 business days.
3. ApprovalWarranty claim reviewed.3–7 business days.
4. ResolutionRepairs or replacements made.Depends on parts/service availability.

How to Start a Claim

To initiate a warranty claim, contact us at:

  • Phone: [Insert Hotline Number]
  • Email: [Insert Support Email]
  • Website: Warranty portal for claim submission and tracking.

Our team is committed to resolving your claim quickly and efficiently to get your equipment back in operation!

Yes, we offer on-site service for both maintenance and repairs to ensure minimal downtime and maximum convenience for our customers. Below are the details of our on-site service offerings:


1. Types of On-Site Services

Routine Maintenance

  • Scope:
    • Scheduled maintenance tasks like oil and filter changes, lubrication, and system checks.
    • Inspection of critical components (e.g., drums, hydraulics, engine).
  • Benefits:
    • Keeps the machine in optimal condition.
    • Ensures warranty compliance through documented maintenance.

Emergency Repairs

  • Scope:
    • Immediate repair of breakdowns or critical failures.
    • Replacement of damaged or malfunctioning parts (if parts are available on-site or nearby).
  • Examples:
    • Hydraulic hose replacements.
    • Engine troubleshooting and repairs.
    • Electrical system diagnostics and fixes.

Diagnostics and Troubleshooting

  • Scope:
    • Comprehensive on-site inspection to identify and resolve operational issues.
  • Benefits:
    • Quick identification of problems with minimal machine downtime.

Upgrades and Retrofits

  • Scope:
    • Installation of optional features or upgrades (e.g., GPS systems, telematics, or additional attachments).

2. Availability of On-Site Services

Regional Service Network

  • We have an extensive network of authorized service centers and mobile technicians globally.
  • Availability may vary by region; contact us to confirm serviceability at your location.

Remote Locations

  • For remote sites or challenging terrains, we can deploy technicians with specialized equipment.
  • In extreme cases, transportation support can be arranged if on-site repair is not feasible.

3. Service Response Times

Standard Response

  • Domestic (within the same country): 24–72 hours.
  • International: 5–7 business days, depending on location and technician availability.

Emergency Response

  • Priority service can be arranged for urgent repairs, often within 24 hours, subject to technician availability.

4. Costs of On-Site Services

Included in Warranty

  • If the issue falls under warranty coverage:
    • Labor and parts costs are covered.
    • Travel expenses for technicians may also be covered, depending on terms.

Post-Warranty or Non-Warranty Services

  • Labor Charges: Hourly rates depend on the region and service complexity.
  • Travel Costs: Based on distance from the nearest service center.
  • Parts: Charged separately if replacements are required.

5. Service Team Expertise

  • Certified Technicians: All service personnel are trained and certified by the manufacturer.
  • Equipment: Mobile units are equipped with tools, diagnostic systems, and commonly needed spare parts.

6. How to Schedule On-Site Service

  1. Contact Customer Support
    • Provide machine details (model, serial number) and a description of the issue.
  2. Service Confirmation
    • Our team will evaluate the request and confirm eligibility for on-site service.
  3. Technician Deployment
    • A technician will be dispatched to your location with the required tools and parts.
  4. Follow-Up
    • After service, a detailed report will be provided, and follow-up checks can be scheduled.

7. Additional On-Site Support Options

Operator Training

  • On-site operator training can be scheduled alongside maintenance visits.
  • Focuses on safe operation and daily machine care.

Maintenance Contracts

  • We offer tailored Preventive Maintenance Contracts (PMC) for ongoing on-site support.
  • Scheduled visits include inspections, servicing, and early identification of potential issues.

8. Benefits of On-Site Service

  • Reduced Downtime: Repairs are completed without transporting the machine to a service center.
  • Convenience: Service is conducted at your location, minimizing disruptions to your workflow.
  • Cost-Effectiveness: Prevents additional costs associated with moving heavy equipment.
  • Expertise: Ensures repairs and maintenance are performed to manufacturer standards.

Contact for On-Site Service

  • Phone: [Insert Hotline Number].
  • Email: [Insert Support Email].
  • Service Portal: Schedule and track service requests online.

We’re committed to ensuring your equipment stays operational with fast, reliable on-site support!

The availability and delivery time for spare parts for an excavator depend on the specific part, the dealer’s inventory, the machine model, and your location. Here’s a detailed breakdown:


1. Availability of Spare Parts

A. Commonly Stocked Parts (Readily Available)

  • Consumables:

    • Filters (oil, fuel, air, hydraulic).
    • Engine oil, coolant, and grease.
    • Bucket teeth, cutting edges, and pins/bushings.
  • Wear-and-Tear Items:

    • Tracks (rubber and steel).
    • Hydraulic hoses and seals.
    • Undercarriage components (rollers, idlers, sprockets).
  • Basic Electrical Components:

    • Batteries, sensors, fuses, and relays.

These parts are usually available immediately or can be sourced within 1–2 days from local dealers or regional warehouses.


B. Less Common Parts

  • Hydraulic Components:

    • Pumps, cylinders, and valves.
  • Engine Components:

    • Turbochargers, injectors, or complete engine blocks.
  • Structural Components:

    • Boom and arm assemblies, frames, and cabin parts.

These may not be stocked locally but are typically available in regional or manufacturer warehouses, with a delivery time of 3–7 days for standard orders.


C. Specialty or Custom Parts

  • Custom Attachments:

    • Long-reach booms, specialized buckets, or quick couplers.
  • Rare or Obsolete Parts:

    • Parts for older or discontinued models may take longer to source, typically 2–4 weeks.

Special orders may involve manufacturing lead times or international shipping.


2. Delivery Time

A. Local Dealers

  • Parts in stock can often be delivered or picked up the same day.

B. Regional Warehouses

  • For parts not immediately available at the dealer, orders can be fulfilled in 1–3 business days.

C. Manufacturer Distribution Centers

  • Parts shipped from centralized warehouses may take 3–7 days, depending on the distance and shipping method.

D. International Shipping

  • If parts must be imported, delivery can take 1–3 weeks, depending on customs clearance and logistics.

3. Expedited Options

A. Priority Shipping

  • Available for critical components; can reduce delivery time to 24–48 hours for most locations.
  • Additional shipping costs apply.

B. Emergency Air Freight

  • For high-value or urgently needed parts, air freight can ensure delivery in 1–3 days, depending on part size and destination.

4. Telematics and Predictive Ordering

  • Excavators equipped with telematics can predict when parts will need replacement (e.g., filters or hydraulic seals).
  • Dealers can pre-order and schedule delivery to coincide with maintenance intervals, reducing downtime.

5. Support for Spare Parts Availability

A. Online Parts Portals

  • Many manufacturers offer online platforms to check inventory, order parts, and track delivery in real time.

B. Local Stocking Agreements

  • For high-usage machines, dealers may offer to stock parts on-site or locally for quick access.

C. Subscription Services

  • Some dealers provide subscription-based delivery for consumables like filters, oil, and seals, ensuring they arrive just before they’re needed.

6. Tips for Minimizing Delays

  1. Maintain a Spare Parts Inventory:
    • Stock frequently replaced items such as filters, hoses, and bucket teeth.
  2. Use OEM Parts:
    • Genuine parts are more readily available and ensure compatibility.
  3. Plan Maintenance Ahead:
    • Schedule preventive maintenance to align with part availability.

If you have specific parts or models in mind, I can provide a tailored estimate for their availability and delivery time. Let me know!

Yes, we offer comprehensive training sessions for operators post-purchase to ensure they are well-equipped to use the road roller safely and efficiently. These training programs can be tailored to meet the needs of your team and specific project requirements. Below are the details:


1. Types of Training Offered

On-Site Operator Training

  • Description: Hands-on training conducted at your location.
  • Content:
    • Introduction to machine components and controls.
    • Safe start-up, operation, and shut-down procedures.
    • Efficient compaction techniques for soil and asphalt.
    • Troubleshooting common operational issues.
  • Duration: Typically 1–2 days, depending on the machine and number of operators.

Factory-Based Training

  • Description: Training conducted at our manufacturing facility or training center.
  • Content:
    • In-depth theoretical and practical training.
    • Advanced troubleshooting and diagnostic techniques.
    • Direct interaction with technical experts and engineers.
  • Duration: 2–3 days.

Virtual Training

  • Description: Remote training sessions conducted via video conferencing for operators in distant locations.
  • Content:
    • Machine overview and operation basics.
    • Maintenance guidelines.
    • Q&A sessions for real-time clarification.
  • Duration: 2–4 hours per session.

Refresher Training

  • Description: Periodic training to reinforce operational and safety knowledge.
  • Ideal For: Companies with high staff turnover or introducing new features/models.

2. Training Content

Machine Familiarization

  • Detailed walk-through of machine components, controls, and functions.
  • Explanation of dashboard indicators and settings.

Safety Procedures

  • Pre-operation checks to ensure machine safety.
  • Handling emergencies, such as hydraulic failures or engine issues.
  • Operator protective measures and site safety protocols.

Operational Skills

  • Techniques for soil and asphalt compaction.
  • Adjusting drum vibration frequency and amplitude for different materials.
  • Efficient maneuvering in confined spaces or challenging terrain.

Maintenance and Troubleshooting

  • Daily maintenance tasks (e.g., lubrication, filter cleaning).
  • Identifying early warning signs of mechanical issues.
  • Basic troubleshooting to reduce downtime.

3. Training Benefits

  • Enhanced Safety: Reduces the risk of accidents by teaching proper operating techniques.
  • Improved Efficiency: Helps operators use the machine more effectively, reducing fuel consumption and wear.
  • Reduced Downtime: Ensures operators can handle minor issues without needing immediate technical support.
  • Compliance: Meets regulatory requirements for operator training in many regions.

4. Training Certification

  • Operators receive a Certificate of Completion after successfully completing the training.
  • Certificates can be useful for workplace compliance and insurance purposes.

5. Training Costs

Included in Purchase

  • Basic operator training is often included with the purchase of the machine.
  • Cost for on-site or virtual training is typically covered for initial sessions.

Additional Training Costs

  • Advanced or refresher training may incur additional fees:
    • On-Site: $500–$1,500 per day, depending on location and team size.
    • Virtual: $200–$500 per session.
    • Factory-Based: Travel and accommodation costs are the buyer’s responsibility.

6. Scheduling Training

Post-Purchase Coordination

  • Training sessions are scheduled at the time of purchase or delivery.

How to Arrange:

  1. Contact Customer Support: Share your team size, location, and preferred training type.
  2. Confirm Schedule: We’ll work with you to finalize the training dates.
  3. Training Materials: Manuals, videos, and other resources will be provided in advance if required.

7. Additional Training Support

  • Custom Training Modules: Tailored to specific projects, materials, or operational environments.
  • On-Demand Resources: Access to video tutorials, e-manuals, and troubleshooting guides.
  • Ongoing Support: Operators can contact our technical support team with questions or concerns.

Contact Us to Schedule Training

  • Phone: [Insert Hotline Number].
  • Email: [Insert Support Email].
  • Service Portal: Schedule training online or request additional resources.

We’re committed to empowering your operators with the knowledge and skills they need to maximize the performance of your road roller!

The typical response time for service inquiries depends on the nature of the request (e.g., routine maintenance, urgent repairs, or general support) and the communication channel used. Here’s a detailed breakdown of our service response times:


1. Standard Response Times

Urgent Repairs or Breakdown Assistance

  • Initial Response Time: Within 1–4 hours of receiving the inquiry.
    • For high-priority cases, our team will provide immediate troubleshooting advice or dispatch a technician as soon as possible.
  • On-Site Technician Arrival:
    • Domestic Locations: 24–72 hours.
    • International Locations: 3–7 business days, depending on travel and customs logistics.

Routine Maintenance Requests

  • Initial Response Time: Within 24 hours for scheduling and confirmation.
  • Service Scheduling:
    • Visits are typically scheduled within 3–7 days based on technician availability.

Spare Parts and General Inquiries

  • Initial Response Time: Within 24 hours for pricing, availability, and shipping details.
  • Shipping Time:
    • Domestic: 2–5 business days.
    • International: 5–15 business days, depending on location and shipping method.

2. Channels and Their Typical Response Times

Phone Support

  • Response Time: Immediate, or within 30 minutes during business hours.
  • Best For:
    • Emergency breakdowns.
    • Urgent troubleshooting or technician dispatch.

Email Support

  • Response Time: Within 4–24 hours.
  • Best For:
    • Non-urgent service requests.
    • Spare parts quotes and order follow-ups.

Online Service Portal

  • Response Time: Within 4–12 hours for inquiries submitted through our website or app.
  • Best For:
    • Service scheduling and tracking.
    • Submitting documentation or warranty claims.

WhatsApp/Chat Support (if available)

  • Response Time: Within 1–2 hours during business hours.
  • Best For:
    • Quick troubleshooting advice.
    • Status updates on ongoing service requests.

3. Service Priority Levels

We prioritize inquiries based on urgency and the nature of the request:

Priority LevelResponse TimeExamples
High Priority1–4 hoursBreakdown, safety issues, or critical downtime.
Medium Priority24 hoursRoutine maintenance or service scheduling.
Low Priority1–2 business daysGeneral inquiries, spare parts quotes, or follow-ups.

4. Factors Affecting Response Time

  • Geographic Location: Remote areas may require longer on-site response times.
  • Technician Availability: High-demand periods (e.g., peak construction seasons) may extend scheduling by a few days.
  • Parts Availability: If a required part is out of stock, sourcing and shipping times may vary.

5. Enhancements for Faster Service

Preventive Maintenance Contracts

  • Priority scheduling and quicker technician dispatch.

Regional Support Centers

  • Machines in areas near our service centers benefit from faster response times.

Telematics Integration

  • Machines with telematics systems can transmit real-time diagnostics, enabling remote troubleshooting and faster resolution.

Contact Information for Service Requests

  • 24/7 Hotline: [Insert Hotline Number].
  • Email: [Insert Support Email].
  • Online Portal: [Insert Website/Service Link].
  • Mobile App: Available for submitting and tracking service requests.

Our goal is to provide prompt and efficient service to minimize downtime and ensure the smooth operation of your road rollers!

We handle software updates and system upgrades for excavators in a structured manner to ensure machines operate with the latest features, improved performance, and compliance with regulatory requirements. Here’s an overview of the process:


1. Types of Updates and Upgrades

A. Software Updates

  • Control System Updates:

    • Bug fixes, performance optimizations, and new functionalities for the machine’s control interface.
  • Diagnostic Software:

    • Enhancements to fault detection systems, error reporting, and telematics integration.
  • GPS and Grade Control Systems:

    • Updates for precision systems, such as GPS-assisted grading or machine control platforms.
  • Emissions and Engine Tuning:

    • Firmware updates to maintain compliance with emissions standards (e.g., Tier 4 Final, Stage V).

B. System Upgrades

  • Hardware-Dependent Upgrades:

    • Installing new or enhanced control panels, sensors, or processors to support advanced features.
  • Compatibility Upgrades:

    • Ensuring older models can run updated software or use new attachments.
  • Telematics System Enhancements:

    • Adding or upgrading telematics modules to enable real-time monitoring and predictive maintenance.

2. Update Process

A. Notification of Updates

  • Proactive Alerts:

    • Customers are notified via email, dealer communication, or telematics alerts when a new update is available.
  • Routine Maintenance Integration:

    • Updates are often performed during scheduled maintenance visits to minimize downtime.

B. Delivery of Updates

  1. Remote Updates (Over-the-Air):

    • For telematics-enabled machines, software updates can be downloaded and installed remotely.
    • Requires a stable internet connection and telematics subscription.
  2. Dealer-Performed Updates:

    • Technicians connect the machine to diagnostic tools and upload the latest software version.
    • Typically done at the dealer location or during on-site service visits.
  3. User-Initiated Updates:

    • Some updates can be installed by the operator via USB or SD card. Instructions are provided in the user manual or by the dealer.

3. Scheduling System Upgrades

  • Planned Upgrades:

    • Performed during routine maintenance or scheduled downtime to avoid interruptions to operations.
  • Urgent Upgrades:

    • Critical updates, such as security patches or compliance-related upgrades, are expedited.

4. Costs

A. Software Updates

  • Under Warranty or Service Contract:

    • Free of charge for most updates covered by warranty or maintenance agreements.
  • Post-Warranty:

    • May incur a fee depending on the scope of the update. Minor patches are often free, while major version upgrades may cost $500–$2,000.

B. System Upgrades

  • Hardware-Dependent Upgrades:

    • Costs vary based on components, ranging from $1,000 to $10,000 for advanced systems like GPS integration or enhanced telematics.
  • Installation Fees:

    • May include labor charges if not covered by warranty or service contracts.

5. Benefits of Regular Updates

  • Improved Performance: Ensures optimal efficiency and productivity.
  • Enhanced Features: Adds new functionalities, such as updated control modes or advanced diagnostics.
  • Regulatory Compliance: Keeps the machine compliant with evolving emissions and safety standards.
  • Increased Resale Value: Machines with up-to-date systems are more valuable in secondary markets.

6. Support for Updates and Upgrades

A. Dealer Support

  • On-Site Technicians: Available for installation and troubleshooting.
  • Diagnostic Tools: Used for testing and verifying software compatibility.

B. Manufacturer Assistance

  • Customer Portals: Access to update files, manuals, and installation guides.
  • Hotlines: Dedicated support for update-related issues.

7. How to Initiate Updates or Upgrades

  1. Check Update Availability:

    • Contact your dealer or use the telematics system to verify if updates are available.
  2. Schedule Installation:

    • Arrange a service appointment for dealer-performed updates or upgrades.
  3. Enable Remote Updates:

    • For telematics-enabled machines, ensure the system is connected to a network.

Would you like guidance on a specific software update or a system upgrade for your excavator? Let me know!

Get a Quote / Support

Please fill out the form below so we can assist you better. We assure you that your information will be kept strictly confidential and will not be shared with third parties.